Terms of use

Web and mobile app 

terms & conditions for use




April 2nd 2020

(1) Revision 30th of July 2020

(2) Revision 19th of October 2020







Agreement to terms of use “W-Call” APP & WEB


These terms and conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and winger as concerning your access to and use of the media   www.wcall.no app or any other media in digital media related, linked, or otherwise connected thereto collectively, the www.wcall.no brand. You agree that by accessing the media, you have read, understood and agreed to be bound by these terms and conditions.

If you do not agree with all of these terms and conditions, you are expressly prohibited from using the media W-Call in any form, and you must discontinue further use immediately. 


Supplemental terms and conditions or documents that may be posted from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion to make changes or modifications to these terms and conditions at any time and for any reason prudent. We will alert you about any changes when updating the “last digital version” date of these terms and conditions and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these terms and conditions to stay informed of updates by adding version number linked to update dates as shown in the heading of this useragrement. You have then been made aware of and to have accepted the changes in any revised terms and conditions by your continued use of the media after the date such revised terms are posted.

The information provided on the media, is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the media from other locations, do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 

“The use of this service is not made available in Hong Kong and mainland china, and is therefore barred from download at these locations by Google Play and App store”


Age restricted use: www.wcall.no,  and apps published under the w-call brand is intended for users 18 years and older. Persons under the age of 18 are not permitted to register and if any such user is found to be registered, the profile will be deleted immediately.


Purchased Time,(2)broadcasts and(2)consultations with self-employed agents on the digital marketplace, W-CALL and the use of services.

W-CALL is digital marketplace for independent self-employed consultants. (2)When using W-Call the purchase of time in any form, hereinafter referred to as the “purchase”, is made between you the customer and the independent consultant/agent. The consultation is prepaid according to the customers input of requested minutes or predefined article that the customer wish to speak to the consultant / agent. After payment is received, the call is patched through to the Consultant/agent after payment is done to that specific agent chosen by the customer. The purchase is made to a specific consultant/agent and can therefore only be used to communicate with the agent it was first intended. When the purchased time is consumed, the call automatically disconnects.  If any remaining balance after the call is ended by the customer, the remaining time and value can be used for communicating with the same agent it was purchased from. It cannot be used to talk to another agent or streams/broadcasts then the one purchased from. (2) The remaining balance overview is at all time updated and visible for the customer under the payment picture when purchasing services from the specific agent. The customer will be able to choose if the remaining value is to be used when setting up new calls with the same agent. The remaining value in any form can NOT be used when booking appointments with the same agent but need to be paid individually for each prebooked session. (app and web) When prebooking appointments a system push will be sent to the customer and the agent/ both parties can open their device. The call will under the condition that the application is open be set automatically. If the application is not opened a link to the call Is sent to the customer. This meaning that an action must be taken if the application is not opened. Complaints in any form must be done through the support sidebar in the App / Website. (2)


Intellectual property rights

Unless otherwise indicated, the digital media of,  www.wcall.no,  and apps published under the w-call brand is our proprietary property and all source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics (collectively, the “content”) and the trademarks, service marks, and logos contained therein (the “marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the eu, foreign jurisdictions, and international conventions. The content and the marks are provided on content, “as is” for your information and personal use only. Except as expressly provided in these terms of use, no part of the media,  and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.


Provided that you are eligible to use the the media,  www.wcall.no, , you are granted a limited license to access and use the media,  and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the media, content and the marks.


User representations

By using the media, you represent and warrant that: [(1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;] (3) you have the legal capacity and you agree to comply with these terms of use; [(4) you are not under the age of 18;] (5) not a minor in the jurisdiction in which you reside[, or if are a minor, you have received parental permission to use the the media,  www.wcall.no, ]; (6) you will not access the the media,  www.wcall.no,  through automated or non-human means, whether through a bot, script or otherwise; (7) you will not use the media,  for any illegal or unauthorized purpose; and (8) your use of the media,  will not violate any applicable law or regulation.


If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the media, (or any portion thereof).



User registration

You may be required to register with the media,  www.wcall.no, you agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.


Prohibited activities

You may not access or use the media, for any purpose other than that for which we make the media, available. The media may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.


As a user of the media,  www.wcall.no, you hereby agree not to:


  1. Systematically retrieve data or other content from the media to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Make any unauthorized use of the media including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email or creating user accounts by automated means or under false pretenses.
  3. Use a buying agent or purchasing agent to make purchases on the media
  4. Use the media to advertise or offer to sell goods and services.
  5. Circumvent, disable, or otherwise interfere with security-related features of the media, , including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the media,  and/or the content contained therein.
  6. Engage in unauthorized framing of or linking to the media
  7. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
  8. Make improper use of our support services or submit false reports of abuse or misconduct.
  9. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  10. Interfere with, disrupt, or create an undue burden on the media or the networks or services connected to the media
  11. Attempt to impersonate another user or person or use the username of another user.
  12. Sell or otherwise transfer your profile.
  13. Use any information obtained from the media in order to harass, abuse, or harm another person.
  14. Use the media as part of any effort to compete with us or otherwise use the media, and/or the content for any revenue-generating endeavor or commercial enterprise.
  15. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the media
  16. Attempt to bypass any measures of the media designed to prevent or restrict access to the media, or any portion of the media
  17. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the media,  www.wcall.no,  to you.
  18. Delete the copyright or other proprietary rights notice from any content.
  19. Copy or adapt the media, software, including but not limited to flash, php, html, JavaScript, or other code.
  20. Upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the media or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the media
  21. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
  22. Except as may be the result of standard search engine or internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the media, , or using or launching any unauthorized script or other software.
  23. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the media
  24. Use the media in a manner inconsistent with any applicable laws or regulations.
  25. I general for all above, terms related to use of the media,  www.wcall.no,  provided under the brand CHAMCORE TECHNOLOGIES and/or any digital media solution owned, operated or licensed to customers from the Group under the company name of GREGAL BUSINESS SL.


User generated contributions

The media may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the media, , including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "contributions"). Contributions may be viewable by other users of the media and through third-party the media, (s). As such, any contributions you transmit may be treated as non-confidential and non-proprietary. When you create or make available any contributions, you thereby represent and warrant that:


  1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  2. You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the media, , and other users of the media,  to use your contributions in any manner contemplated by the media,  and these terms of use.
  3. You have the written consent, release, and/or permission of each and every identifiable individual person in your contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your contributions in any manner contemplated by the media,  and these terms of use.
  4. Your contributions are not false, inaccurate, or misleading.
  5. Your contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  6. Your contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  7. Your contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  8. Your contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
  9. Your contributions do not violate any applicable law, regulation, or rule.
  10. Your contributions do not violate the privacy or publicity rights of any third party.
  11. Your contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner.
  12. Your contributions do not violate any federal or state law concerning child pornography, or otherwise intended to protect the health or well-being of minors;
  13. Your contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  14. Your contributions do not otherwise violate, or link to material that violates, any provision of these terms of use, or any applicable law or regulation.


Any use of the media,  www.wcall.no,  in violation of the foregoing violates these terms of use and may result in, among other things, termination or suspension of your rights to use the media


Contribution license

By posting your contributions to any part of the media,  www.wcall.no,  [or making contributions accessible to the media,  by linking your account from the media,  to any of your social networking accounts], you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such contributions, and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media formats and through any media channels.


This license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide. You waive all moral rights in your contributions, and you warrant that moral rights have not otherwise been asserted in your contributions.


We do not assert any ownership over your contributions. You retain full ownership of all of your contributions and any intellectual property rights, or other proprietary rights associated with your contributions. We are not liable for any statements or representations in your contributions provided by you in any area on the media you are solely responsible for your contributions to the media,  and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your contributions. 


We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any contributions; (2) to re-categorize any contributions to place them in more appropriate locations on the media, ; and (3) to pre-screen or delete any contributions at any time and for any reason, without notice. We have no obligation to monitor your contributions.


Guidelines for reviews

We may provide you areas on the media to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.


We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.


Mobile application license

Use license

If you access the media,  via a mobile application, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the mobile application on wireless electronic devices owned or controlled by you, and to access and use the mobile application on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these terms of use. You shall not: (1) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the application; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the application; (4) remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) posted by us or the licensors of the application; (5) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the application available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the application for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the application; (8) use the application to send automated queries to any the media or to send any unsolicited commercial e-mail; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application. Breach of the user license will be reported as a criminal act under European legislative law and will prosecuted in full extent of the law.  



Apple and android devices

The following terms apply when you use a mobile application obtained from either the apple store or google play (each an “app distributor”) to access the media, : (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the apple ios or android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable app distributor’s terms of service; (2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the terms and conditions of this mobile application license contained in these terms of use or as otherwise required under applicable law, and you acknowledge that each app distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application; (3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable app distributor, and the app distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the app distributor will have no other warranty obligation whatsoever with respect to the mobile application; (4) you represent and warrant that (i) you are not located in a country that is subject to a u.s. government embargo, or that has been designated by the u.s. government as a “terrorist supporting” country and (ii) you are not listed on any u.s. government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a voip application, then you must not be in violation of their wireless data service agreement when using the mobile application; and (6) you acknowledge and agree that the app distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these terms of use, and that each app distributor will have the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license contained in these terms of use against you as a third-party beneficiary thereof. 


Social media

As part of the functionality of the media, you may link your account with online accounts you have with third-party service providers (each such account, a “third-party account”) by either: (1) providing your third-party account login information through the media, ; or (2) allowing us to access your third-party account, as is permitted under the applicable terms and conditions that govern your use of each third-party account. You represent and warrant that you are entitled to disclose your third-party account login information to us and/or grant us access to your third-party account, without breach by you of any of the terms and conditions that govern your use of the applicable third-party account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the third-party account. By granting us access to any third-party accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your third-party account (the “social network content”) so that it is available on and through the media,  via your account, including without limitation any friend lists and (2) we may submit to and receive from your third-party account additional information to the extent you are notified when you link your account with the third-party account. Depending on the third-party accounts you choose and subject to the privacy settings that you have set in such third-party accounts, personally identifiable information that you post to your third-party accounts may be available on and through your account on the media please note that if a third-party account or associated service becomes unavailable or our access to such third-party account is terminated by the third-party service provider, then social network content may no longer be available on and through the media you will have the ability to disable the connection between your account on the media,  and your third-party accounts at any time. Please note that your relationship with the third-party service providers associated with your third-party accounts is governed solely by your agreement(s) with such third-party service providers. We make no effort to review any social network content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any social network content. You acknowledge and agree that we may access your email address book associated with a third-party account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the media you can deactivate the connection between the media,  and your third-party account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such third-party account, except the username and profile picture that become associated with your account.



You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the media, ("submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such submissions, and you hereby warrant that any such submissions are original with you or that you have the right to submit such submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your submissions.


Third-party - the media(s) and content

The media,  may contain (or you may be sent via the media, ) links to other the media, s ("third-party the media, s") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("third-party content"). Such third-party the media, s and third-party content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any third-party the media, s accessed through the media or any third-party content posted on, available through, or installed from the media, , including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the third-party the media, s or the third-party content. Inclusion of, linking to, or permitting the use or installation of any third-party the media, s or any third-party content does not imply approval or endorsement thereof by us. If you decide to leave the media, and access the third-party the media, s or to use or install any third-party content, you do so at your own risk, and you should be aware these terms of use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any the media,  to which you navigate from the media or relating to any applications you use or install from the media any purchases you make through third-party the media, s will be through other the media, s and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on third-party the media, s and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any third-party content or any contact with third-party the media, s.




We reserve the right to allow advertisers to display their advertisements and other information in certain areas of the media,  www.wcall.no, or any other connected / familiar digital media of any kind for such as sidebar advertisements or banner advertisements. If you are an advertiser, you shall take full responsibility for any advertisements you place on the media, and any services provided on the media or products sold through those advertisements. Further, as an advertiser, you warrant and represent that you possess all rights and authority to place advertisements on the media, , including, but not limited to, intellectual property rights, publicity rights, and contractual rights. [as an advertiser, you agree that such advertisements are subject to our digital millennium copyright act (“dmca”) notice and policy provisions as described below, and you understand and agree there will be no refund or other compensation for dmca takedown-related issues.] We simply provide the space to place such advertisements, and we have no other relationship with advertisers.  


Website www.wcall.no, management

We reserve the right, but not the obligation, to: (1) monitor the media,  for violations of these terms of use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these terms of use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the media or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the media in a manner designed to protect our rights and property and to facilitate the proper functioning of the media

Content providers (2) 

Any content provider operating under W-Call and its connected platforms in any form. This for, but not limited to, Clients and or agents at any level hereby expressly concur and accept the full scope of this agreement. The operating client(s) and or agent(s) at any level is fully responsible for the services delivered to the paying customer through the platform/marketplace. 

Payment received is received for the service delivered to the calling / paying customer in any form. This meaning, prepaid or remaining balance is to be delivered to the paying customer from the receiving agent. The agent is responsible for delivery in full according to the minutes/length of the purchased time and or article in any form. Complaints should be respected and handled according to the rulings made by the support operator, and the liability is placed solely on the agent where and from the service is delivered. This, but not limited to both legaly and economically. (2)

Privacy policy

We care about data privacy and security. Please review our privacy policy HERE. By using the media,  www.wcall.no, or any other digital related media, you agree to be bound by our privacy policy, which is incorporated into these terms of use. Please be advised the media, is hosted in the EU. If you access the media,  from the European union, Asia, or any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the EU, then through your continued use of the media or services, you are transferring your data to the EU, and you expressly consent to have your data transferred to and processed in the EU. [further, we do not knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the US. children’s online privacy protection act, if we receive actual knowledge that anyone under the age of 18 has provided personal information to us, we will delete that information from the media, as quickly as is reasonably practical.


Updated 30.07.2020(1)

Updated the 19.10.2020(2)